Customer Service Academy

Most community colleges offer a Customer Service Academy to train your employees in excellent customer service. The training covers:

• Customer service
• Communication
• Conflict management
• Attitude

This training can be done in regularly scheduled classes at your local community college or can be on-site training at your location. In some cases, the onsite training can be provided free if it is advertised and open to the public, there are 20-26 participants, you assume the cost for duplicating materials, and you do not request special curriculum. However if you do not meet these criteria, training is still available on a low-cost basis.

For information about Customer Service Academy in your area,

visit http://www.wetrainla.com/Training_Program_46.php